Payments and Shipping
Thank you for shopping at MartialCity. We strive to provide you with the best shopping experience, including transparent shipping policies and convenient payment methods. Please find below answers to frequently asked questions regarding payments and shipping:
Shipping Costs:
Shipping costs vary depending on your location, the weight of the items, and the shipping method selected at checkout. To determine the exact shipping cost for your order, please proceed to the checkout page and enter your shipping address.
Payment Methods:
We offer a variety of secure payment methods to ensure a seamless checkout experience. At MartialCity, you can pay for your order using major credit cards (Visa, MasterCard, American Express), PayPal, and other trusted payment gateways.
Delivery Times:
Delivery times also vary based on your location and the shipping method chosen. Once your order is processed, you will receive a tracking number via email to monitor the status of your shipment. Typically, orders are delivered within 15 business days.
Damaged Packages:
In the unfortunate event that your package arrives damaged, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive a replacement or refund as quickly as possible. Please provide photos of the damaged package and items to expedite the process.
For any further questions or assistance regarding payments and shipping, please don’t hesitate to contact us. Your satisfaction is our top priority.
Thank you for choosing MartialCity.